Your Privacy. Our Commitment.
Hortiprise is committed to protecting your privacy. Learn how we collect, use, and protect your personal information.
What Information We Collect
Transparent overview of the data we collect and why we need it
Personal Details
- • Name and contact information
- • Email address and phone number
- • Job title and company details
- • Information you choose to share
Technical Data
- • IP address and browser type
- • Device information
- • Browsing behavior via cookies
- • Usage analytics
How We Process Your Data Legally
Your Consent
We process data when you give explicit consent
Contractual Necessity
Required to provide our services to you
Legal Compliance
When required by law or regulations
Legitimate Interest
For improving services, not overriding your rights
How We Use Your Data
Internal operations and service improvement
Responding to your inquiries
Providing access to our platform and training
Sending updates or promotions (with consent)
Market research and analytics
We Don't Sell Your Data
We never sell, rent, or trade your personal data to third parties for commercial purposes.
We may share data only with:
- Trusted service providers under strict data protection agreements
- Legal authorities when required by law or to protect rights
- Business partners with your explicit consent
Your Data is Protected
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
You Have Complete Control Over Your Data
Important Details You Should Know
Data Retention
We keep your data only as long as needed or required by law
International Transfers
Proper safeguards in place for data transfers outside India
Cookies
Used to improve experience - controllable via browser settings
Third-Party Links
We're not responsible for external sites' privacy practices
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
We will notify you of:
- Material changes via email
- Updates on our website
- Platform notifications
Your options:
- Review changes carefully
- Contact us with questions
- Request account deletion
Questions About Your Privacy?
We're here to help with any questions or concerns about this privacy policy.
Frequently Asked Questions
Find answers to common questions about Hortiprise
How quickly can I get started with Hortiprise?
You can start using Hortiprise immediately with our 30-day free trial. Our team will help you set up your account and migrate your data within 1-2 business days.
Do you provide training for my team?
Yes! We provide comprehensive training sessions for your team, including video tutorials, documentation, and live training sessions to ensure everyone is comfortable using the system.
Is technical support available?
We offer 24/7 technical support through chat, email, and phone. Our expert support team is always ready to help you with any questions or issues.
Can I customize Hortiprise for my specific needs?
Absolutely! Hortiprise is highly customizable. We can tailor the system to match your specific workflows, add custom fields, and integrate with your existing tools.